Cancellation Policy

1. Cancellations within 24 hours of checking-in and No-Show, will attract the full cost of stay (including taxes) as penalty charge.
2. Cancellations within 72 hours of checking-in , will attract 50% cost of stay (including taxes) as penalty charge.
3. Cancellations within one week of checking-in , will attract 30% cost of stay (including taxes) as penalty charge.
4. Partial cancellations made will attract penalty charges as mentioned above for the cancelled portion of the reservations.

Reservation Policy

1. You must be 18 years of age to book accomodation through stayinkerala.in and to check into any hotels listed on Indiahotels.com.
2. Your credit card is charged the total cost above at time of purchase. Prices and room availability are not guaranteed until full payment is received.
3. Failure to check into the hotel, will attract the full cost of stay at the hotel being charged to your credit card.
4. Changes or cancellation may result in fees up to full cost of your stay as per below.

Refund Policy

stayinlkerala.in issues the refunds within 20 working days from the check-out date, after deducting the charges as per the cancellation policy above. The refunds are issued to the same bank/debit card/credit card account from where the payment is made. The refunds can take longer to reflect in your account as it is upto your bank on how soon it processes the refunds.
Minimum amount of INR 200 will be charged for any cancellations in addition to the hotel cancellation charges.